Privacy Policy

Last Updated: January 2025

1. Introduction

We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UK ETA application assistance services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, date of birth, nationality)
  • Contact information (email address, phone number, address)
  • Passport and travel document information
  • Travel details (arrival date, purpose of visit)
  • Payment information (processed securely through our payment provider)
  • Photographs and document scans as required for the application

3. How We Use Your Information

We use the information we collect to:

  • Process and submit your UK ETA application
  • Communicate with you about your application status
  • Provide customer support and respond to inquiries
  • Process payments and prevent fraud
  • Improve our services and user experience
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • 256-bit SSL encryption for all data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Government authorities as required for ETA processing
  • Payment processors for transaction processing
  • Service providers who assist in our operations
  • Legal authorities when required by law

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application data is typically retained for the validity period of the ETA plus an additional period for record-keeping purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data (subject to legal requirements)
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us through our Contact Form.

8. Cookies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for more information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to children under 16. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Contact Form.